1. Who we are and what these terms cover
The website at makably.com (the "Site") is operated by Makably Ltd ("Makably", "we", "us"), a Canadian corporation with its head office in Ontario.
By using the Site you agree to these terms and to our Privacy Policy and Cookie Notice. If you do not agree, do not use the Site.
The Site is a marketing and information site. It describes Makably's services, publishes information about our work, and lets you contact us. It has no user accounts, no logins, no purchases, and no payment functions.
2. Information on the Site is not advice
Content on the Site — including descriptions of services, case studies, articles, and any material about privacy, security, AI, operations, or learning design — is general information. It is not legal, financial, security, or professional advice, and it does not create a client relationship with Makably. Advice comes only through a signed engagement.
We try to keep the Site accurate and current, but we do not promise that everything on it is complete, correct, or up to date at any given moment.
3. Contacting us through the Site
If you use the contact form, you agree to give accurate information and not to submit anything unlawful, defamatory, infringing, or malicious (including code or links designed to harm a system).
Sending us a message does not make you a client, and does not oblige Makably to respond or to keep what you send confidential — please do not send confidential business information through the form. If you want to discuss a matter in confidence, ask us for a non-disclosure agreement first.
How we handle the personal information you give us is described in the Privacy Policy. If Makably ever sends bulk commercial email, it will comply with Canada's Anti-Spam Legislation: you will only receive it if you actively subscribed, every message identifies Makably and gives our mailing address, and every message has a working unsubscribe link.
4. Intellectual property
The Site and its content — text, graphics, logos, design, code, and the Makably name and marks — belong to Makably or are used under licence, and are protected by Canadian and international copyright and trademark law.
You may view, download, and print pages from the Site for your own information and for evaluating whether to work with us. You may not otherwise copy, republish, sell, adapt, or distribute Site content, or use the Makably name or marks, without our written permission. Client names and logos that appear on the Site belong to those clients.
5. Acceptable use
Do not use the Site to:
- interfere with its operation or security, probe or test its vulnerabilities, or bypass access controls;
- overload it with automated requests, or scrape it in a way that degrades service for others;
- impersonate Makably, a Makably principal, or anyone else;
- send unlawful, abusive, or malicious content through any form.
We may block access to the Site from any source that breaches these rules.
Our robots.txt states which automated crawlers may index the Site.
6. AI-assisted content
Makably uses AI tools as production tools in its work, including in producing content for the Site. Under our AI Acceptable Use Policy, material produced with AI assistance is reviewed by a Makably principal before it is published, and we include a disclosure statement where professional norms require it. Nothing on the Site is generated and published without human review.
7. Third-party links and services
The Site links to third-party websites and is delivered using third-party services (such as Cloudflare for hosting and analytics, described in the Cookie Notice). We do not control third-party sites and are not responsible for their content or their privacy practices. Links are provided for convenience, not as endorsements.
8. No warranties
The Site is provided "as is" and "as available". To the extent permitted by law, Makably makes no warranties or conditions of any kind about the Site, whether express, implied, or statutory, including as to accuracy, availability, fitness for a particular purpose, non-infringement, or that the Site will be free of errors, interruptions, or harmful components.
9. Limitation of liability
To the extent permitted by law, Makably and its principals will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of or inability to use the Site, even if we have been told such damages are possible. Where liability cannot be excluded, Makably's total liability arising from the Site is limited to CAD $100.
Nothing in these terms limits liability that cannot be limited under applicable law, and nothing here applies to a signed client engagement, which has its own liability terms.
10. Indemnity
If you breach these terms, or misuse the Site, you agree to indemnify Makably against claims, losses, and reasonable legal costs that result from that breach or misuse.
11. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Any dispute about the Site will be brought in the courts of Ontario, and you agree to their jurisdiction. If you access the Site from outside Canada you are responsible for complying with your local laws.
12. Changes
We may change these terms at any time by posting the revised version with a new effective date. Continued use of the Site after a change means you accept the revised terms. If we make a material change we will post a notice on the Site.
13. General
If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a term is not a waiver of it. These terms, the Privacy Policy, and the Cookie Notice are the entire agreement between you and Makably about use of the Site.
14. Contact
Makably Ltd
376 Cundles Rd W, Barrie, Ontario L4N 7C7, Canada
lisa@makably.com